Privacy Policy

1. Introduction

SIGNALco Limited (“SIGNALco”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at www.signalco.co.uk, contact us, or engage with our services.

SIGNALco Limited is the data controller responsible for your personal information.

Company Details

SIGNALco Limited
Suite 6, Parker House
Mansfield Road
Derby
Derbyshire
DE21 4SX

Company Number: 12859856

Email: hello@signalco.co.uk

2. Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through our website, email, or other communication channels, we may collect:

Your name
Company name
Email address
Telephone number
Any information you include in your enquiry

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Referring website addresses

This information helps us improve the performance and security of our website.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and requests
Provide information about our services
Manage and improve our website
Monitor website performance and security
Comply with legal and regulatory obligations
Send marketing communications where you have consented to receive them

4. Lawful Basis for Processing

Under UK data protection law, we process personal data on the following legal bases:

Legitimate Interests

To operate and improve our business, respond to enquiries, and maintain website security.

Consent

Where you choose to receive marketing communications or accept certain cookies.

Legal Obligations

Where processing is necessary to comply with legal or regulatory requirements.

Contractual Necessity

Where processing is required to provide services you have requested.

5. Marketing Communications

We may send marketing communications relating to our services, insights, events, or industry updates where:

You have provided consent; or
We are otherwise permitted to do so under applicable law.

You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us at hello@signalco.co.uk.

6. Cookies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

Ensure the website functions correctly
Understand how visitors use our website
Improve website performance
Support future marketing and advertising activities

You can control cookies through your browser settings and any cookie preferences tool provided on our website.

For more information, please refer to our Cookie Policy.

7. Analytics

We may use website analytics services to understand visitor behaviour and improve our website.

These services may collect information such as:

Pages visited
Time spent on pages
Device and browser information
Approximate geographic location

Analytics information is generally aggregated and does not directly identify individual users.

8. Social Media

We may maintain profiles on social media platforms such as LinkedIn, Facebook, Instagram, X (formerly Twitter), and others.

If you interact with us through social media, your information will also be subject to the privacy policies of those platforms.

Future marketing campaigns may involve social media advertising and audience targeting in accordance with applicable data protection laws.

9. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Website hosting providers
IT and technology providers
Marketing and email communication platforms
Professional advisers
Regulatory authorities where required by law

All third parties are required to protect your personal information and process it in accordance with applicable data protection laws.

10. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we will ensure appropriate safeguards are in place to protect your information, including approved contractual arrangements where required.

11. Data Retention

We will only retain personal information for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under UK data protection legislation, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact:

hello@signalco.co.uk

13. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first at:

hello@signalco.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.

Any updates will be posted on this page, and the revised version will take effect immediately upon publication.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

SIGNALco Limited
Suite 6, Parker House
Mansfield Road
Derby
Derbyshire
DE21 4SX

Email: hello@signalco.co.uk

Website: www.signalco.co.uk